How do I contact support?

Email contact@softutopia.com. We aim to respond within 48 hours. Include your device model, iOS version, and a short description of the issue.

Why does DeepVoice need microphone access?

DeepVoice uses microphone access to detect pitch in real time, provide visual feedback during exercises, and calculate practice metrics. You can manage microphone access in iOS Settings - DeepVoice - Microphone.

Does DeepVoice upload my voice?

The initial scan and exercise analysis run locally on your device. You can optionally run an AI enhanced scan before subscribing or as a premium user later; that sends a short recording and derived metrics through DeepVoice's Cloudflare Worker to OpenAI for analysis.

How do I manage or cancel a subscription?

Subscriptions are handled by Apple StoreKit. Open iOS Settings, tap your Apple ID, choose Subscriptions, then select DeepVoice to manage, cancel, or renew your plan.

What should I do if pitch detection is not responding?

Confirm microphone permission is enabled, move to a quiet space, hold the phone close enough for normal speaking volume, and restart the app if the recording state appears stuck.

Is DeepVoice medical advice?

No. DeepVoice is for voice training and improvement. It does not diagnose, treat, or prevent medical conditions. Contact a qualified professional for medical or clinical voice concerns.

How do I delete app data?

Use the app settings to clear practice sessions, voice snapshots, and progress data when available. You can also delete the app from your device to remove locally stored app data.

Contact

Need help with DeepVoice?

For privacy, billing, technical support, or App Store review questions, email contact@softutopia.com.